We often ask our volunteers to tell us about their experiences volunteering for GRM. We find their feedback to be enlightening, informative, and useful for improvement. We also find that their stories of patient interaction are great examples of why the GRM mission is so important. The following is adapted from such feedback by Katie G., a GRM volunteer nurse who recently finished a rotation to our clinic in Reynosa, Mexico.
“GRM is truly an organization that stands by the principles of the humanitarian imperative, they bring impartial assistance to those most in need and deserving. They are an organization I am proud to say I work with.” – Katie G., GRM Volunteer Nurse
Last Friday, GRM encountered a Haitian refugee living in the Senda de Vida Shelter, who was 28 weeks pregnant and presenting with a medical condition called pre-term premature rupture of the membranes (PPROM), meaning her water broke too early. This condition is dangerous for the mother due to high risk of infection and high probability of emergency cesarean section. It is also dangerous for the premature baby, whose lungs are not fully developed and will need NICU care immediately after delivery.
Left: Nurse Katie, a GRM volunteer and the author of this story, setting up for clinic hours in Reynosa.
GRM was notified by Doctors Without Borders that this woman had been turned away from the local emergency department in Reynosa because they did not have NICU capacity. GRM staff picked the patient and her family up from their shelter and brought them to the clinic at Casa de Lulu. Dr. William, a local GRM staff doctor, contacted the maternity hospital in Reynosa but was told that all of the NICU beds were in use, and they could not accept any more patients. At this point, the GRM team agreed that the patient would not be able to receive the immediate care she needed in Mexico and arranged for her to be received at a U.S. hospital in Texas via our medical referral cost coverage program (a program that is facilitated through GRM’s generous donor community for urgent and complex medical cases like this).
GRM contacted Lawyers for Good Government in order to initiate medical asylum paperwork and expedite the patient’s crossing. In the meantime, Dr. William and Nurse Katie gave her an injection of steroids to help the baby’s lungs develop and an injection of antibiotics to prevent infection. As soon as the legal paperwork was completed, GRM started assisting the patient and her family cross the border. At this point, the patient was in pain, feeling contractions and leaking a significant amount of amniotic fluid. Katie used a GRM wheelchair to push the patient across the border bridge while another volunteer nurse, Lia, accompanied her family close behind. Once at the bridge, they were met by CBP agents and brought to the Immigration Center. It took about an hour to get through the Immigration Center before the patient was released and an ambulance was called. Katie accompanied the patient in the ambulance to the Rio Grande Hospital while Lia and the family followed behind in an Uber.
Above right: Nurse Katie and patient in U.S. Ambulance after crossing.
Below: Patient receiving treatment in McAllen, TX in Labor & Delivery Unit.
At the hospital, the patient was immediately transferred through the ER and into the Labor and Delivery Unit. The L&D staff were pleased to hear the patient had already received antibiotics and a steroid injection at the GRM Clinic, noting GRM’s quick thinking and fast action potentially helped the patient avoid an emergency premature c-section, and certainly helped prevent infection or worse complications.
Once the patient was safely settled in the L&D unit, GRM staff focused on the patient’s family. Unfortunately, the hospital did not allow the family to stay in the hospital room with the patient. However, our Reynosa Project Manager contacted our friends, the Angry Tias and Abuelas, another local nonprofit, who provided a three-day stay in a nearby hotel for the family.
The patient and her family were grateful for the medical services provided by GRM and told our staff this was the first time in months that they felt safe and optimistic about the future.
While it is terrible to think of what the outcome could have been without the intervention of the GRM team, Lawyers for Good Government, Doctors Without Borders, the Angry Tias & Abuelas, and everyone else involved in this patient’s care, this situation illustrates exactly how important our work is.
Please contribute today…
GRM cannot continue to meet the needs of patients like the woman in this story without your financial support. in order to maintain our mission of delivering emergency medical care and humanitarian relief to displaced populations affected by conflict and crisis around the globe, we MUST raise $400,000 before the end of 2022
Please consider making a donation TODAY in order to help us fill this gap. If not today, then please keep us in mind during the upcoming Giving Season this year.
The men, women, and children we serve in our clinics every day need us, and they need YOU. We owe it to them to ask you directly, and urgently, for your assistance. We’re deeply grateful for your consideration.
With gratitude,
The GRM Team
